Shipping policy
SHIPPING POLICY - WE'VE GOT YOU COVERED
================================================================================
Your Order is in Good Hands
--------------------------------------------------------------------------------
We understand that ordering online requires trust. At Eric Petrisko, we take that trust seriously. Here's everything you need to know about how we'll get your order to you safely.
📦 What to Expect
--------------------------------------------------------------------------------
For US Customers:
• ⏰ Delivery in 7-15 business days
• 📧 Tracking information provided
• 📦 Secure, protective packaging
• ✅ Quality checked before shipping
For International Customers:
• ⏰ Delivery in 9-18 business days
• 📧 Full tracking included
• 🛃 Customs forms completed by us
• 🌍 Worldwide shipping available
Why We Ship From Asia
--------------------------------------------------------------------------------
We want to be upfront with you: our warehouse is located in Asia. This isn't a secret or something we hide — it's actually a strategic advantage that benefits you.
Here's how:
💰 Better Prices: Working directly with manufacturers means no markups
✨ Quality Control: We're at the source, ensuring standards are met
🎯 Product Selection: Access to products not easily available elsewhere
🤝 Direct Relationships: Better communication with makers
Yes, shipping takes a bit longer. But we believe the combination of quality and value makes it worthwhile.
We Keep You Informed
--------------------------------------------------------------------------------
You'll never wonder where your order is:
✉️ Order Confirmation — Immediate
📦 Shipping Notification — Within 3 days
📍 Tracking Updates — Throughout delivery
📬 Delivery Confirmation — When it arrives
If Something Goes Wrong
--------------------------------------------------------------------------------
We hope your delivery goes perfectly. But if it doesn't, we're here to help.
📧 Email us at brehantvanpelt529@hotmail.com
We will:
✓ Track down your package
✓ Investigate any delays
✓ Work with carriers on your behalf
✓ Find a solution that works for you
Your Patience = Your Savings
--------------------------------------------------------------------------------
We know waiting isn't fun. But here's what your patience gets you:
• Better prices than retail stores
• Direct-from-source quality
• Products you might not find elsewhere
• Support for a business that values you
We think it's a fair trade. We hope you do too!
================================================================================
We're Here for You
--------------------------------------------------------------------------------
Questions? Concerns? Just want an update?
📧 brehantvanpelt529@hotmail.com
⏰ We respond to every email within 24 hours
Connect with us:
Facebook: https://facebook.com/ericpetrisko
Instagram: https://instagram.com/ericpetrisko
Twitter: https://twitter.com/ericpetrisko
Thank you for trusting Eric Petrisko with your order. We won't let you down.
With appreciation,
The Eric Petrisko Team